In Documents you find the outputs of programs your laboratory takes part in. The PT plan is not here; it is with the programs and on the public website.

What you find in Documents

• Program files: the final report, protocols and instructions the organiser makes available to registered laboratories. An e-mail notifies you about a new document.
• Certificate of participation: uploaded by the organiser after the program ends. Only your laboratory sees it.
• Participation invoices: PDF invoices with a coloured payment status Paid / Unpaid. The same is shown in the registration detail.
• Purchase orders: the PDF orders you attached to a registration.
• Pro forma invoice for customs clearance at laboratories outside the EU. See Sample transport.

When the certificate becomes available

1. After the program ends the organiser uploads the certificate and you receive an e-mail.
2. The certificate can be downloaded once the participation invoice is paid. If it is not paid, the e-mail tells you the certificate is ready and will be released after payment.
3. Certificates are not available to laboratories with unpaid obligations from other programs. After settlement they are released automatically.

Invoice and payment

The invoice is issued by the university's finance department from the laboratory's billing details. The invoice number and payment status are shown in the registration detail; for an unpaid invoice you may receive a reminder with the invoice number and amount. The price covers the selected tests and transport, less any discount; all excluding VAT.